about paysafe
Paysafe provides payment solutions that power the everyday. The multinational organisation operates multiple brands across the e-cash, payments processing and digital wallets spectrum, serving over 145 million customers of varying size and scale.
What did
Integer do
Integer developed and implemented a tailored CRM platform for Honey Bey Insurance that streamlined policy tracking, automated client communications, and centralized customer data.
We integrated intelligent workflows to reduce manual tasks, built reporting dashboards for better insights, and ensured the system aligned with compliance needs. This enabled Honey Bey Insurance to improve client relationships, boost productivity, and scale their services efficiently.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% compliance in Settlement process automation
- >95% success rate of bot case completion
- Delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
The technology that we use to support Honey Bey
JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava
